A "Home-From-Home" Hotel

http://www.3s-hotel.com/2015/02/
A "Home-From-Home" Hotel
Owners of shop hotels aim to offer guests with an experience during their stay. They want them to feel pampered by the service and comfortable with the atmosphere, but most of all, they want guests to feel at home. This is tough to accomplish in a hotel environment and depends on great use of space, innovative design and high service standards to be successful.

Public spaces

Public spaces are very important in any hotel, but need to be put to especially great use in a shop hotel. No matter whether the hotel is in a big mansion or a three-storey town house, making individuals feel at home in a place they are paying to stay in is a difficulty. Public areas need to be open sufficient to enable individuals their own space, without making the room feel bare or unfriendly. They need to also have comfortable furniture, so that guests can relax, and a variety of lighting, so that guests can read, eat or just talk. These hotels are well-known for encouraging a "shoes off" or "barefoot" attitude, where guests don't feel that they have to dress up or follow specific rules during their stay.

Rooms

Things that make you feel at home in your room are the details. Everyone's utilized to a hotel room with a bed, some drawers and some hanging space, but it's the extra details that turn a fundamental hotel room into a shop hotel room. These details include innovative bathroom solutions, antique furniture, quality linens, internet access and flat screen TVs. In addition, freshly-lit candles and special toiletries produce a elegant but comfortable space.

Service

One of the drawbacks of big hotels is that the staff can never know who you are, where you've come from or why you're checking out. This is something that doesn't occur in shop hotels. The lower number of total bedrooms in hotels of this type indicates that there is typically more staff than guests, and this results in high levels of personal service. Staff know your name and your room number and, in some of the more special shop hotels, they discover what you like before you even get there, so that it can be offered on arrival.

Individuals who stay in a luxury shop hotel for the first time are struck by how extremely different the design, atmosphere and service is from a basic hotel. As a guest, you instantly feel more relaxed and comfortable and this in turn contributes to the "home-from-home" feeling that numerous guests mention on.